Every day help for our customers
We hope our site is simple enough to navigate and you can find everything you are looking for. However if you encounter any problems or need help or advice about any aspect of ordering online or click and collect, we are here to help.
- Ordering
- Delivery & Returns
- Advice or help
- Privacy
If you need more help
Our most FAQs
Below you will find hopefully the answer to your question, but if not please dont hesitate to contact us by mail, telephone or using the contact form below.
- Yes we accpet Mastercard and Visa.
- You can use Mastercard/Visa for online ordering and click or collect.
- You have up to 14 days to return a product after purchase.
- Please check out our Delivery and Returns link below with full instructions on returning goods.
- You can add a Promo Code to your order at the end of completing your online order. Promo codes will be mailed to customers and some may be listed online.
- Instore Promo codes can only be used physically in store when collecting or buying instore. To receive a shop visitor 10% discount for example, it can only be click and collect. Or quoted when in the store upon entering the checkout if buying directly.
- You can return goods in person to our central Glasgow city store or send them directly to us by recorded delivery (or courier providing proof of delivery.)
- For more information on returns and refunds please check out our Delivery and Returns page.
